The key checks are when the booked stay is charged and whether a card hold may also be placed at check-in. Under the cited terms, a non-refundable or advance-purchase rate is charged immediately for the full amount of the stay once the card is verified.
When is the stay payment taken?
For either of these rate types, the stated charge is for the full amount of the stay, not a specified deposit instalment. Travellers should check the booking confirmation for the rate label, payment amount and charge timing.
A “non-refundable” label should not be treated as a complete explanation of refund rights. The cited wording does not provide a cancellation deadline, refund procedure or exceptions to the immediate-charge rule.
What may be held at check-in?
At check-in, the hotel may place a hold on the card for incidental expenses. The cited examples include:
- Gratuities
- Food and drink
- Parking
- Other charges
This is described as a card hold, not as a stated fixed booking deposit. No standard amount or release date is provided, so neither should be assumed.
What still needs written confirmation?
Before payment, travellers should confirm:
- Whether the selected rate is identified as non-refundable or advance purchase
- The exact stay amount and payment timing
- Any cancellation or refund terms affecting that amount
- Whether an incidental-expense hold may apply to the specific booking
- The hold amount, its scope and when it would be released
Any unanswered points should be confirmed through the written booking terms or directly with the property. Silence about a refund or hold-release deadline should not be interpreted as permission to refund an advance payment or release a card hold automatically.